Terms & Conditions

-All prices are subject to change without prior notice due to unforeseen circumstances.

-All products listed in the website are exclusive of any hard disk or storage equipment.

-PTZ cameras comes without power supply and bracket.

-All cameras are default without power supply.

-In any event, the products or material becomes obsolete due to advancement in the technology, we shall not be held liable for any such loss or damage caused to the customer. Notwithstanding anything as mentioned herein, in such an event we may substitute the obsolete product / material with the upgraded products subject to payment of the differential amount by the customer.

-Must provide the original proof of purchase which demonstrates compliance with the above conditions to receive any services under this warranty.

-Warranty terms do not include any shipping charges, postal cost or other incidental charges in any manner whatsoever. If our investigation shows that malfunction was caused by the user; repair and shipping shall be paid by the customer.


-Warranty does not cover:

a) Any physical and/or electrical damage / snag resulting from, but not limited to faults that arise as a result of negligence, willful abuse, accident, malicious destruction, leakage, fire exposure to liquid or infiltration of foreign particles, failure to follow operating instructions, acts of nature/god or improper use.

b) The replacement of cosmetic components or accessories or accidental damage.

c) Incorrect installation.

d) Losses caused by unforeseeable events (including but not limited to floods, lightning storms, frost or other bad weather conditions, acts of God), fair wear and tear, cosmetic damage, plastic items, corrosion or transit damage.

e) Use of batteries, power supplies or any other sources of power not specifically recommended by the manufacturer.

f) Any repair work performed by the end user or any non-authorized repair center.

g) Notwithstanding anything to the contrary, should any person other than an authorized representative of company Service Provider attempt a repair to your appliance, the Warranty will be invalid.